The spa is closed Wednesdays and Thursdays which is upsetting b/c we wanted to book massages. Blackout curtains also a plus for us late sleepers. I did like the fireplace with automatic shut-off and the A/C was super cold. Double sinks in the bathroom was a plus but layout of them left a lot to be desired. i can report that she did, though, get the credit card activated she was calling about on her personal call (from what I could hear) We stayed in a King Room with a wetlands (parking lot) view. She charged my credit card the entire room amount (even though we prepaid) She did not give us any details on amenities (pool? spa? locations? hours?) nothing.
First off - upon checking in the Front Desk agent was on the phone the entire time on a personal phone call. We stayed for a midweek vacation on a Wed-Thurs.